The notebook

Notes on plugging revenue leaks

Practical write-ups on CRMs, follow-up automation and AI agents for sales ops: what I build for B2B SaaS and service teams, and what I learn along the way.

Oct 9, 2023

Becoming a Zoho CRM Expert: A Journey with Mehandi Islam

Introduction In today’s digital age, customer relationship management (CRM) systems have become the backbone of businesses across the globe. These platforms help organizations streamline their customer

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